(813) 490-5490 info@s4kf.org

Reports To: Case Management Supervisor
WC CODE: 8864

Position Summary

Under the direct supervision of the Supervisor, the Case Manager provides direct care coordination services to pregnant women and families with infants enrolled in Healthy Start. These services are usually provided in clients home and include education and referral to community resources that address issues such as maternal and child health, positive parenting practices, safe home environments, and access to services or other community resources. Must observe and maintain confidentiality of information

Principal Duties and Performance Standards

Client Contact:

  • Complete an initial client contact and/or assessment, within the specified program timeframes and guidelines, to determine client needs and develop a plan that supports those needs.
  • Provide information and educational materials to pregnant women on an ongoing basis to assist them in achieving a successful pregnancy to reduce premature births, low birth weight babies and/or infant mortality.
  • Support the family to develop the necessary skills to care for the infant and observe that the family’s environment is abuse free.
  • Link clients to community resources and services, as needed, which support the well-being of women during pregnancy and/or during child’s infancy (e.g. WIC, food banks, parenting programs, mental health services, etc.).
  • Support pregnant women and their families and enable them to deal with challenges, obstacles, and crises by promoting the use of a variety of resources including the family, community and neighborhood.
  • Assist clients in obtaining proper prenatal care, post-partum care, well-child care, family planning and interconceptional care, as needed.
  • Develop and maintain comprehensive understanding of maternal/child health issues that are deemed risk factors during pregnancy and early childhood.


  • Generate necessary correspondence in compliance with program guidelines of expected communications with clients and providers.
  • Maintain accurate records and document, on a timely basis and following program guidelines, actions taken, including closure of case.
  • Develop and maintain good working knowledge of program’s electronic record system and State of Florida Healthy Start Standards and Guidelines.
  • Maintain electronic and paper copy of client files up to date and organized by following program procedures.
  • Prepare and submit appropriate administrative reports accurately and on a timely basis (e.g. client satisfaction surveys, caseload reports, timesheets, mileage reports, etc.).

Additional Duties:

  • Participate in trainings, supervision and team meetings, as requested.
  • Abide by all S4KF policies and standards of conduct.
  • Perform other duties as assigned.

Knowledge, Skill and Abilities

  • BA/BS in social work, human services, or related field in an accredited program.
  • 1-3 years related experience.
  • Effective verbal and written communications.
  • Manage a caseload; organize and prioritize work assignments; make decisions and independent judgments; determine the appropriate course of action in emergency or stressful situations.
  • Adhere to all mandatory reporting requirements.
  • Computer skills with proficiency in Microsoft Office (Excel, Word, Outlook) and internet.
  • Knowledge of confidentiality regulations and procedures.
  • Knowledge of issues with Child Abuse and Neglect, Family Violence, Substance Abuse.
  • Knowledge of community resources and how to access resources.
  • Bilingual English/Spanish preferred but not mandatory
  • Ability to evaluate a situation, identify potential safety risks and take applicable actions to avoid injury or harm.

Service Excellence Standards

  • Able to build and maintain an effective working rapport with client, S4KF staff and various community partners and funders.
  • Demonstrates commitment to maintaining S4KF’s high quality service standards.
  • Deals professionally and proactively with Board members, staff, consultants, clients, providers, and the public.

Additional Requirements

This position will require non-traditional hours including evenings and weekends.

  • Valid Florida driver’s license with reliable transportation with the following auto insurance requirements;
    • $100,000.00 Bodily Injury Per Person
    • $300,000.00 Bodily Injury Per Occurrence
    • $50,000 Property Damage Per Occurrence

Working Conditions and Physical Requirements

This position is primarily based in the field, interacting with clients in their home or other community settings, with time required in the office for meetings, supervision and other duties as directed.

Working conditions in the field may include:

  • Exposure to extreme weather (heat/cold/rain)
  • Seeing clients under conditions that may be considered uncomfortable or even hazardous, such as premises that are poorly maintained, untidy, dirty, cluttered, and/or lack ventilation/air conditioning.
  • Exposure to clients who may be hostile or aggressive.
  • Exposure to clients who may have poor hygiene, infections, or a communicable disease.
  • Physical activities such as climbing stairs, navigating dimly lit areas, walking extended distances, getting in and out of the car regularly and driving long distances.

S4KF is a smoke free environment including no smoking when in a client’s home.



As an agency that provide services to many at risk populations, we take seriously our obligation to protect those we serve, therefore Pursuant to FL Statute Chapter 435, S4KF, Inc. requires all applicants to pass a pre-employment FDLE Level II, local criminal background checks and a drug screens.

Prior criminal convictions do not automatically disqualify candidates for employment. Convictions are reviewed and a determination is based on type of conviction, number of convictions, final disposition, and when the offense occurred. S4Kf is not able to make employment offers to candidates who do not receive an “Eligible” status from Department of Children and Families based on their FDLE Level II background screen.

If requested, I consent to submitting to a pre-employment DCF Level II background screen
If requested, I consent to submitting to pre-employment local criminal background screen(s)
If requested, I consent to submitting to a pre-employment drug screen



By my signature below I attest to the following: The information contained in this application is true and accurate. Providing false information could result in my application being disqualified. I have read the job description for the position(s) that I am applying for. I authorize S4KF to verify all information provided on this application and release S4KF from all liability for any damage that may result from their investigation of such information I consent that this application is NOT and offer of employment and that only written employment offers signed by a representative of S4KF’s Human Resource Team are valid.


Please upload your resume. PDF resumes preferred. If you do not have a resume available, please complete Sections 5 and 6 below.

Maximum file size: 5 MB.



All candidates who have not uploaded a resume in Section 3 above should complete the fields below. If you uploaded a resume in Section 3, skip to the bottom of this page to submit your application.

List all degrees and institutions. For example, Bachelor of Social Work (USF).


At S4KF we value all experience including work, internships, and volunteer experiences so please include all the experiences you feel are relevant and you are comfortable in sharing. Please provide details on your two most recent work experiences.

Work Experience 1

Work Experience 2

Upon review of your application a representative of our HR team will be in touch.

Thank you for your interest in S4KF!